As SEO experts, it’s easy to get so deep into the weeds that we forget how to explain how simple search really is from a business perspective. We get mired down in tactics such as guest blogging outreach, content marketing, topic modeling, site architecture audits, keyword research and social media strategies. We over complicate everything to the extent we forget how to explain the point of it all. We find it easy and natural to have complex conversations with Interactive marketing managers and other technical staff dedicated to understanding and implementing Internet marketing strategies.
Now for the hard part… The CEO asks us to explain what we do and the value it brings to the organization. We stutter, pause and start to mumble as sweat beads begin forming on our foreheads. These seemingly simple conversations can be terrifying when you’re put on the spot.
If we had time to collect our thoughts we may have said something like… “Prospects are searching on Google for the products and services you offer and I help make sure you’re first in line to greet them.”
Do you offer the product or service a searcher is looking for? People use Google for a number of reasons, but in every situation there is intent. They’re looking for something or asking a question expecting Google to serve up the answer. It’s extremely lucrative for your business to come up first AND satisfy the searchers’ intent.
The aim of SEO is to help influence your web contents’ visibility when someone conducts a search related to your market.
Why is SEO materially more valuable than most other forms of marketing? It’s one of the most targeted forms of marketing. A searcher conducts a search at the time of their need for, or interest in, something. Proper positioning in the search results will allow you to capitalize and satisfy the demand at the right time.
Google is often the first place and the last place someone goes before making a purchase. It may take hours, days, weeks or months for someone to make a buying decision, but be assured that search almost always plays a role. For example, if you were in the market for a new mp3 player you may first search Google for “mp3 player”, browsing multiple sites and reading reviews. Within the hour your searches would likely evolve to more specific devices like “iPod nano” or apps for your phone “Pandora radio for the iPhone”. Along the way you’re being exposed to brands and products. Hours, days or weeks later you return to Google to search for a brand you remember such as “Apple”, a store you remember such as “Best Buy” or a specific device such as “16 GB black iPod nano” or better yet you combine all of those phrases to find exactly what you’re looking for and make your purchase. Where did your website show up for these searches? Ideally you’d be in the mix for all of them and your brand would have left an good impression.
Don’t take my word for it; take note of your own actions over the next couple weeks. How often do you use Google and how does it influence your buying decisions?
Other marketing channels play a role in the buying process, but again, Google is often the first place and the last place someone goes before making a buying decision. This great video by Google highlights the interactivity between multiple marketing channels and introduces a relatively new way to gain insights from Google Analytics.
I recently sat on a search summit panel for a Fortune 500 company. Their natural search questions covered ROI, social media and the management process. These were my answers to those panel questions.
What does enterprise SEO look like as a management process in the next few years?
As digital relevance marketers, we will continue to expand our understanding of data and metrics associated with success. We will use this information to make objective decisions that guide our actions to accomplish organization goals, rather than just departmental goals.
Without search, the Internet is a chaotic mob – just a huge herd of people standing around, with only limited ways of getting to know each other. Search engines like Google make a point of connecting people, and they do so by mingling throughout the mob, asking questions, getting to know the people, and keeping track of who’s into what. As Google meets people, it offers introductions to other people, and the mob quickly becomes a party where Google (the one who knows everybody, knows what’s going on, and can offer suggestions about how to have the best time) is the de facto host.
I was almost ready to leave the office today when I noticed a tweet on my iPhone by Danny Sullivan of Search Engine Land. He mentioned content farms, tweeting “the more publicity particular content farms get, the more likely they risk being targets in a Google “update” that wipes them out”.
I had an idea, but at first glance I wasn’t 100% sure exactly what he meant by “content farms”. My first thought was automated programs that generate content as opposed to real humans creating content. The tweet just wasn’t enough to answer my question, so I turned to Google. I could have just asked Danny, but I didn’t want to look like a fool. I found a couple blog posts discussing the topic, most notably Content Farms: Why Media, Blogs and Google Should be Worried. This and other posts called out a company that creates volumes of optimized content for websites, Demand Media. Read more »
I just watched an interview with Matt Cutts at Pubcon in Las Vegas. In this interview he discusses speed and website load times as possible ranking factors for Google’s Caffeine search. We have known for some time that load times affect your quality score for Google Adwords PPC advertising not to mention the impact reduced load times have on your conversion rates. This is yet another reason you should start thinking about what you can do to speed things up a bit on your website. Matt Cutts offered a couple tools that Google offers to help decrease load times for your website. Check out these new Google tools. Read more »
One of my favorite things to do when conducting SEO research is to find the latest off-the-beaten-path information. I like to find YouTube videos, blogs and news that focus on Google’s current or former search engineers. Specifically, I am NOT talking about Matt Cutts (head of Google’s SPAM team), but rather the shockingly more nerdy rocket scientists that don’t function as the public relations face of Google. It’s within these obscure sources that I generally find my competitive advantages. On a more day to day basis you would probably find me keeping up with the SEO community by checking sites, like SEOmoz.org or similar. Read more »
Do you feel like you’ve reached a glass ceiling with regards to the number of competitive keywords you can get your homepage to rank for? Is it possible that traffic from some of your competitive keyword phrases might not convert well if your homepage is the first thing that website visitor sees? If so, you may be ready to create more specific landing pages to increase conversion rates and target a wider range of competitive keyword phrases.
Your landing pages should get as much attention to detail as your homepage. You may want to consult a conversion rate expert when designing and testing these landing pages. I recommend James Paden from Vibrant Solutions or the Conversion Rate Experts out of the UK. For the sake of this blog post I am going to provide a check list for SEO and not specific conversion rate strategies. Read more »